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ERP and CRM : 360 ° customer and operational management

Centralize your processes, develop your customer relationships and improve your performance thanks to an intuitive and powerful solution.

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(The heart of your business)

ERP and CRM Odoo

In a world where speed and efficiency are strategic assets, the ERP and the CRM of Odoo are positioned as essential tools for businesses.

Thanks to an intuitive interface and a modular architecture, this solution centralizes all your business data and optimizes your operational processes. The ERP module ensures fluid management of resources and operations, while CRM focuses on the development of customer relations and sales automation.

These two aspects, combined in a unique platform, allow your business to reach a new level of performance and collaboration.

(Key features)

Details and Profits

Management of opportunities and prospects

The Odoo CRM pipeline offers a clear and dynamic view of commercial opportunities at each stage of the sales cycle. In a few clicks, you can assign priorities, plan actions and follow the evolution of each prospect. This structured approach maximizes the chances of conversion and reduces opportunities.

Key benefits

  • Rapid identification of priority opportunities.
  • Improvement of the productivity of commercial teams.

Concrete example

A professional service company has reduced its conversion time by 20% thanks to optimized management of prospects.

Process automation  

The automation of repetitive tasks is at the heart of the Odoo CRM. Whether for sending emails, creating quote or follow -up reminders, everything can be configured to take place without manual intervention. This allows teams to focus on activities with high added value.

Key benefits

  • Reduction of human errors.  
  • Significant time saving for sales teams.

Concrete example

An SME has automated its payment reminders and reduces the bills for the recovery of invoices by 30%.

360 ° view of your customers

All customer information is accessible from a single platform. Purchasing history, past interactions, current or future orders: the CRM offers a global vision that facilitates personalized exchanges and improves customer satisfaction.

Key benefits

  • Increased loyalty thanks to personalized interactions. 
  • Reduction in response time to customer requests. 

Concrete example

An e-commerce company has doubled its customer satisfaction rate using Odoo CRM by personalizing its loyalty campaigns.

Advanced reports and analyzes

Odoo provides personalized dashboards and detailed reports on commercial performance. Analyze key indicators such as conversion rates, processing deadlines or product performance to make informed decisions.

Key benefits

  • Complete visibility on the results of the campaigns.
  • Help in strategic decision -making based on reliable data.

Concrete example

A manager has identified underperforming products thanks to Odoo reports, allowing rapid reorientation of the marketing strategy.

Multi-module integration

T.he CRM Odoo is designed to operate in harmony with other modules such as billing, marketing or project management. This integration guarantees total fluidity between the different departments and avoids duplication of data.

Key benefits

  • Improved collaboration between teams.
  • Reduction of errors thanks to automated data synchronization.

Concrete example

A large industrial company has reduced its 40% billing errors thanks to ODoo CRM integration.

Mobility and accessibility

The Odoo Mobile Application provides access to all CRM features on the go. Sales teams can consult their tasks, update their opportunities and access customer information in real time, wherever they are.

Key benefits

  • Improved the responsiveness of teams in the field.
  • Flexibility gain in task management.

Concrete example

A salesperson has secured an important contract by updating an offer directly after a customer meeting.

(Use cases)

Concrete use cases

A start-up
Technological

  • Problem encountered : The management of prospects was dispersed on several tools, resulting in missed information and opportunities.
  • Odoo solution :
    Centralization of prospects in the CRM, automation of reminders and generation of weekly reports on performance.
  • Result :
    +20% of opportunities earned in 6 months.

An SME
in the retail

  • Problem encountered :
    Chronophagous administrative tasks for customer management and sales.
  • Odoo solution :
    Integration of the CRM with the POS module to connect physical and online sales.
  • Result :
    A complete vision of performance and a 25% reduction in the time spent on manual management.

A large industrial company 

  • Problem encountered : Partial processes between the departments, slowing decision -making.
  • Solution Odoo : Complete CRM integration with stock, billing and projects modules.
  • Result :
    Improved collaboration between teams and 30% reduction in orders processing times.
(features)

Why choose Odoo ERP and CRM ?

Simplicity of use 

An intuitive and modern interface, even for non -technical users. 

Flexibility

 A solution adaptable to all companies, from the start-up to the large company.

Advantageous cost

Premium features at a competitive rate compared to competing solutions (eg Sage, Salesforce, HubSpot, etc.).

Modular growth

Start with the CRM, then add other modules as you need.

Support and update

Benefit from dedicated technical support and regular updates to stay at the forefront of innovation.

Visuals and demonstration

  • Screenshot of the CRM pipeline of Odoo.
  • Graphic showing the improvement of the conversion rate thanks to automation.
  • Demonstrative video presenting the main features of CRM

Transform your commercial management

As of today with Odoo ERP and CRM.

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